Wednesday, July 17, 2013

Oregon Employment Outage Resolved, Some Claims Need Refiling

Due to an outage of a Network Attached Storage array at the State Data Center, many Oregon Employment Department systems were down from 7:00pm Monday, July 15th through about Noon or so on Tuesday, July 16th.
All systems are back on line, though unemployment insurance benefit payments will be delayed a day and call volumes at theCall Center are  heavy.
Due to when the outage occurred, a small number of Oregonians using the Online Claims System to make an initial claim, did not get their claim filed. Any claim filed from 6:00pm or after on July 15th until the system came back online was lost.
Less than 50 claims were lost. If someone filed their initial claim during that time period, they should refile the claim online, or call the Call Center at 877-File4UI.

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